Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Audiology Technician/Patient Care Coordinator and be at the forefront of revolutionizing how we serve our community.
Position Summary:
As the Audiology Technician/Patient Care Coordinator you'll be at the heart of our operations, reporting to the Regional Clinic Manager and collaborating closely with our licensed audiologists. Your role is pivotal in ensuring the seamless flow of our clinic, to using our state-of-the-art EMR system to overseeing audiological tests and assisting in tele-audiology functions. This is your opportunity to make a tangible difference in the lives of our patients every day.
Primary Job Responsibilities:
- Serve as the first point of contact for patients, delivering exceptional service and support both in-person and over the phone.
- Collaborate with our remote Treatment Coordinator and Treatment Specialist to facilitate Tele-Health appointments seamlessly.
- Champion infection control protocols at your site, prioritizing the health and safety of both patients and staff.
- Lead the charge in maintaining compliance with HIPAA regulations and upholding our clinic's Covid Policy.
- Prepare insightful reports and participate actively in team meetings and daily huddles, driving our collective success forward.
Knowledge and Skills:
- A self-starter with a knack for taking initiative and working autonomously.
- Exceptional communication skills, with the ability to thrive in a multicultural environment.
- Proven problem-solving abilities and a knack for multitasking amidst interruptions.
- A compassionate demeanor and a commitment to delivering top-notch patient care.
- Driven by both personal and team goals, with a keen eye for detail and organization.
- A positive attitude and a "can-do" spirit that inspires those around you.
- An unwavering commitment to ethical conduct in all professional dealings.
Education and Experience:
- A minimum of 2 years' experience in a bustling medical clinic or business setting.
- Medical Assistant certification or equivalent. Certified Audiology Assistant is a plus.
- Proficiency with EMR software, such as Counsel Ear, is highly desirable.
- Willingness to enroll in an AuD Tech distance program to further your expertise.
Are you ready to embark on an exciting career journey where your talents are recognized, and your impact is felt every day? Join us in shaping the future of audiology care. Apply now and be part of our transformative team!
