Sales Development Representative (Payment Solution - Vietnam Market)

TDCX • Vietnam • 6d ago

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards

What is your mission?

This is a front-line Customer-engagement role responsible for getting sales-qualified leads. The Sales Development Representative will use their knowledge of Global Payment Solutions to help customers to identify their needs and collaborate with Sales Team to convert leads into customers with a tailored solution

1. Lead Generation:

Research and identify potential leads within the target market.
Utilize various sources, including online research, industry events, and networking, to generate leads.

2. Prospecting and Outreach:

Contact with leads through phone calls (mainly), emails, and other communication channels.
Clearly articulate our products or services and their value to potential clients.

3. Sales Qualification:

Understand the unique needs and pain points of each lead and tailor solutions accordingly.
Collaborate with the sales team to convert leads into customers.

4. Pipeline Management:

Continuously update and manage the sales pipeline using CRM software.
Provide regular reports on lead generation and conversion metrics.

5. Market Research:

Stay informed about industry trends, competitors, and market conditions.
Analyze market data to identify opportunities for growth and improvement.

Who are we looking for?

At least 6 months of related experience with proven result: lead generation, lead qualification, Teleprofilling, sales, etc
Candidate must possess at least High School level
Excellent communication in Vietnamese & at least B2 level in English
Strong negotiation and persuasion abilities.
Self-motivated and target-oriented.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

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